The Key to Being a Leader During Crisis? Break the Rules

The key to crisis leadership is “break the rules, the rules were written for peacetime,” says Lt. General Russel L. Honoré, who brought calm to New Orleans after Hurricane Katrina devastated the city in 2005. He remembered pilots telling him he had to create a manifest before they could evacuate people from the flooded areas. “We got guns, you don’t. Fly the damn planes,” Honoré told them.

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